“To see ourselves as others see us.” – Robert Burns.

You can maximise the strengths of your business, uncover unsuspected opportunities, eliminate weaknesses, increase efficiency and generate more business – all from taking an objective view of your company. Expertly derived information can be immensely valuable.

Scotland’s national poet was a highly observant man, sensitive to all that was going on around him. He understood that how you view yourself is seldom how others see you and judge you.

Now, be honest: wouldn’t you love to really, really know what your customers and potential customers think of your company, and how they see your services and products?

Such insights are notoriously difficult to gain, but they are definitely worth having:

  • Constructive self-criticism in business can be a tricky skill to master and maintain. An outsider’s view often focuses concentration and allows faster progress.
  • 360o awareness of the reality of the situation is always valuable, but often it requires an outside opinion to clearly evaluate all the issues.
  • New ways forward can be highly rewarding. How do you find them, quickly and accurately? What will be the catalyst for action? Could a fresh mind accelerate the drive forward?

Not many companies fully comprehend where they stand in the market and in people’s minds. Those companies include some of the biggest multi-nationals ever built – you know the usual suspects, the Coca-Colas, Apples and Googles of this world. (Ask yourself why you know who they are and what they look like, and why millions of people think well of them.)

Those businesses succeeded and go on succeeding because they not only provide exceptional products, but also because they manage their brands brilliantly in pursuit of the right kind of awareness, inside the company as well as out-facing.

What helps distinguish successful businesses is their willingness to go the extra mile or more to discover what customers, suppliers, investors and employees want; then they use the findings to sustain their position and improve it.

Successful businesses regularly invest in information-finding techniques such as brand audits.

The purpose of a brand audit is to ascertain how your business and brand are performing. It delivers value and benefits by enabling you to:

    • Assess how well the brand is delivering against the company’s objectives
    • Diagnose trouble spots
    • Discover the strengths and weaknesses of your business
    • Determine the positioning of your business and to plan corrective strategies
    • Get up to speed with the perceptions (positive or negative) about your business
    • Provide direction for your business and brand into the future

Successful businesses believe in the power of knowledge. Shouldn’t you? You don’t need to be a vast corporation to make your brand work harder for you: the principles apply on almost any scale, as a professional brand consultant can prove.

Think what you could do with reliable, objective knowledge on your business and your brand. Imagine you had the power to see yourself as others see you – oh, if Rabbie Burns could only return as a Brand Director!

If you’d like to make your brand work harder for you, then please give us a call or drop us an email. Tel: 0844 880 4281, email: hello@darwinbrandconsultants.com

Vincent Bissette is Managing Director of Darwin Brand Consultants, a Glasgow-based brand and marketing agency with clients in Glasgow, Edinburgh and Manchester.